Last Checks

Before launching PROSERVE

1. Verify the Vive Business Streaming (VBS) Environment

• Ensure you are in the VBS environment.
• Confirm that no error messages are displayed on the screen.

2. Check the Trackers

• Verify that the trackers are floating in their 3D positions within the virtual space.

3. Confirm 3D Ground Height Alignment

• Ensure the 3D ground height (represented by a grid) matches the real ground level.
• Place the replica on the ground to verify alignment.

Default Vive Business Streaming view

Vive Business Streaming should look like this on the computer

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Troubleshooting Ground height Issues

If the 3D ground height does not match the real ground:

1. Put the headset on standby by performing a quick double-tap on the rear power button.
2. Remove the headset and then put it back on.

3. While wearing the headset:

   • Look around your environment
   • Slightly tilt your head downward and focus on the floor to assist calibration.

   ⚠️ Note: Having a table or other large object directly in front of you may interfere with calibration.

4. Once the headset comes out of standby, turn the wrist trackers back on.

LAUNCH PROSERVE !